Frequently Asked Questions

A Freight Broker acts as an intermediary between shippers and carriers to facilitate the movement of goods, while a Freight Forwarder takes on more responsibility and acts as a transportation coordinator, handling the entire transportation process from start to finish.

A Freight Broker is an intermediary between shippers and carriers. Their main role is to facilitate the movement of goods from one place to another by connecting shippers with reliable carriers.

A carrier is a company that provides transportation services for goods. Carriers can be trucking companies, airlines, shipping companies, or other types of transportation providers.

Freight Arrangers provides a range of services including freight transportation, logistics consulting, carrier selection, freight tracking, and customized supply chain solutions.

Freight brokers have connections to a wide range of carriers, which allows them to find the best shipping options for your specific needs. They can also handle all the logistics and paperwork involved in the shipping process, saving you time and hassle.

A bill of lading is a legal document that serves as a receipt for goods shipped by a carrier. It includes details about the shipment, such as the type and quantity of goods being shipped, the names and addresses of the shipper and receiver, and the terms of the shipment. It is important because it serves as a contract between the shipper and the carrier, and can be used as evidence of ownership in case of disputes or claims.

FTL (full truckload) shipping is when a single shipment takes up an entire truck. LTL (less-than-truckload) shipping is when multiple shipments are combined on a single truck. FTL shipping is typically faster and more expensive, while LTL shipping is slower and more cost-effective.

A backhaul is a return trip for a carrier after making a delivery. For example, if a carrier delivers goods from Point A to Point B, the backhaul would be the trip from Point B back to Point A. Backhauls are important for carriers because they allow them to maximize their profits by avoiding empty return trips.

A freight claim is a legal demand for payment or reimbursement for loss or damage to goods during transportation. It is typically filed by the shipper or receiver of the goods, and can be made against the carrier, the freight broker, or the insurance company covering the shipment.

You can get a quote by filling out the online quote form on our website or by contacting our customer service team by phone or email.